Client Account Executive

Publicis Digital Experience, a division of Publicis Groupe, is a network of top-tier agencies focused on developing capabilities and solutions to drive growth and provide scaled access to Publicis Groupe’s digital expertise. Together, we create value at the intersection of technology and experiences to connect brands and people. Our model transforms brand experiences, helping clients navigate, develop, and activate commerce with a future-proof approach to modern marketing. With expertise in consumer engagement, CRM, and commerce, we empower brands in a new era of creativity. Our expanding network includes over 5,000 employees across global offices, with agency brands such as Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, Epsilon Auto, and the Publicis Commerce Exchange.

Epsilon, a leader in outcome-based marketing, enables marketing built on proof through Epsilon PeopleCloud—a platform for personalizing consumer journeys with performance transparency. Powered by CORE ID®, our identity management platform represents 200+ million people, delivering award-winning data and technology rooted in privacy by design and AI. With over 50 years of experience, Epsilon partners with top brands, agencies, and publishers to lead CRM, digital media, loyalty, and email programs. As part of Publicis Groupe, Epsilon operates globally with over 8,000 employees in 40+ offices.

About the role

In this role, you will manage day-to-day activities for components of marketing programs, ensuring accurate and timely project execution. You will develop and maintain client relationships, possess detailed knowledge of all work in progress, and leverage client business insights to drive credible recommendations aligned with their goals. You will manage project schedules, traffic projects internally and externally, and secure necessary approvals. Additionally, you will assist or lead creative development, review deliverables, prepare data processing specifications, and coordinate with production teams and third-party vendors to ensure quality and accuracy. Financial oversight includes managing profit and loss, estimating staffing and scoping for projects, and handling revenue processes, accounting, and reporting. You will also strengthen client relationships by providing solutions based on Epsilon’s capabilities and maintaining a thorough understanding of the competitive landscape.

Responsibilities

• Execute direct and digital marketing programs, including managing production schedules, client correspondence, conflict resolution, reporting, and presentations.
• Lead and manage automotive marketing campaigns.
• Oversee all data processing and list information, including development and distribution of internal and external reports.
• Assist Account Executives in project management and campaign implementation to ensure timely, flawless execution.
• Manage project cost, billing, and invoicing for clients.
• Increase program efficiency and profitability.
• Collaborate with the Creative department to ensure alignment with the existing plan.
• Work with the Director and Analytics team to analyze and report on marketing program results.
• Serve as the primary client contact and liaison to Epsilon, representing client interests and driving communication, including expectation setting for budget, timeline, and scope.
• Lead partnerships within the company to build collaboration.

Requirements

• Comprehensive knowledge of direct marketing.
• Automotive marketing experience preferred.
• Digital marketing experience a plus.
• Ability to multi-task and work autonomously in a fast-paced environment.
• Strong problem-solving skills and adaptability to rapidly changing expectations.
• Excellent organizational and time management skills.
• Strong communication and presentation skills.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Ability to interpret analytics to develop actionable insights.
• Impeccable attention to detail, follow-through, and ability to multi-task efficiently and accurately.
• Analytical reasoning and ability to solve practical problems.
• Ability to work well under pressure.
• Minimum of 3 years of related marketing agency and/or client services experience.
• Associate’s or Bachelor’s degree preferred.

Benefits

• Monetary assistance and support for adoption, surrogacy, and fertility.
• Monetary assistance and support for pet adoption.
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements.
• Tuition Assistance.
• Paid time off, including Flexible Time Off, Vacation, Annual Sick Days, Volunteer Days, Holiday, and Identity Days.
• Matching Gifts programs.
• Flexible working arrangements, including the "Work Your World" Program, allowing eligible employees to work from any Publicis Groupe office for up to 6 weeks per year.
• Business Resource Groups supporting multiple affinities and alliances.
• Medical and voluntary benefits for eligible U.S.-based employees, including supplemental medical insurance, transportation and parking benefits, legal benefits, pet insurance, and auto and home insurance.
• Eligibility for medical and voluntary benefits after 90 consecutive calendar days of employment.

Pay

Compensation range: USD $50,065.00 - USD $70,784.00 annually. Compensation will be determined based on skills, qualifications, and experience, consistent with applicable law.