Client Account Coordinator - Enterprise Fleet Management

Responsibilities

• Research and contact customers on accounts receivable balances on a daily basis via phone and email to obtain payment and negotiate a payment plan when necessary.
• Act as a subject matter expert for billing and AR by providing timely and accurate responses to escalated issues/questions from both the local office and customers.
• Identify customers that are in a risky position and provide problem resolution when needed.
• Pro-actively escalate problem accounts to AR Supervisor, AR Manager, and group Finance Managers based on risk / equity position, amount of past due and bad debt impact.
• Complete detailed account reconciliations and apply payments to ensure all rules of asset backed financing are followed.
• Partner with other departments and local offices to research and process billing and accounting transactions.
• Review, research, and clear AR balance sheet accounts.
• Manage banking information of customers for automatic and manual electronic funds transfers.
• Other duties as assigned.

Qualifications

• Must currently live in Kansas City, KS/MO area.
• Minimum 2 years accounting, billing or AR experience.
• Minimum 2 years customer service experience.
• Accounting Software knowledge preferred (Quickbooks, PeopleSoft Financials, etc).
• Some college coursework in Accounting or Business preferred.
• Intermediate proficiency with MS Excel.
• Must have the ability to meet all work from home technical requirements.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Benefits

• Paid vacation and choice time days.
• Medical, dental, and vision insurance benefits.
• Dependent spending account, health savings account, life and disability insurance.
• Fertility benefits, Employee Assistance Programs.
• Profit sharing, 401(k) employer match.
• Discounts and more!

Pay

$21.50 per hour USD.

Pay will be determined based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, performance, time in position, and business and organizational needs.

Schedule

Monday through Friday 8 a.m. to 5 p.m. CST.