Client Access Care Coordinator - Integration Services (Helena, MT)

Responsibilities

• Receives referrals from the Access team with identified client needs such as Medicaid enrollment, Veteran Affairs authorizations, and determination of need for interagency services
• Affords clients with Medicaid, Veteran Affairs, or other payer source enrollment
• Completes care coordination assessment understanding the physical, financial and emotional needs of the client, which becomes a strategy for successful transition into community
• Serves as the contact point, advocate and informational resource for consumers, care team, law enforcement, family/ caregiver(s), payers and community resources
• Works with consumers to plan and monitor care
• Assesses consumer’s unmet health and social needs
• Contributes to the development of a care plan/treatment plan with the consumer, family/caregiver(s) and providers
• Supports the development of and complete identification of clients’ needs including having a thorough understanding of a client’s health needs, financial structure, housing, and transportation to ensure holistic person-centered care
• Communicates with identified care agencies regarding the client’s needs
• Ensures the client’s relatives, caregivers and support system are identified and provided necessary information, with appropriate client permissions
• Educates patient and family/caregiver(s) about relevant community resources
• Facilitates and attend meetings between consumer, family/caregiver(s), care team, payers and community resources as needed
• Coordinates with referral sources and internal resources to ensure timely assessments and to facilitate a timely entry into definitive care
• Affords in the identification of “high risk” consumers (the chronically mentally ill and those with specialty health care needs) with immediate response to those identified needs

Qualifications

• High School Diploma or Equivalency
• One (1) year direct work experience
• Must have, or be willing to obtain, a valid Montana Driver’s License
• Must have an acceptable driving record and pass a criminal background check

Benefits

• Quarterly Financial Bonus Program
• Tuition Advancement Program
• Health Insurance
• Dental/Vision Insurance
• 401(k) with company match
• Life Insurance
• Wellness programs
• Generous paid time off