Clerk - Outpatient

Job Summary

By working directly with patients and physicians the role will ensure patient scheduling, preparation, registration, and requisition management is accurate and complete. Responsibilities include coordinating internal and external communication, communication with patients and physicians and performing other clerical functions as required.

Qualifications and Experience

• Grade 12 education preferred or equivalent as recognized by the Province of Ontario, Ministry of Education
• Office Administration Certificate preferred
• Hospital office administration experience preferred
• Demonstrated knowledge of medical terminology required
• Current experience with Meditech is an asset

Skills and Abilities

• Demonstrated computer literacy with Microsoft Office (Word, Outlook and Excel)
• Accurate keyboarding skills (minimum 50 wpm)
• Ability to complete physician OHIP billing
• Proven proficiency in registration system software and booking functions
• Demonstrate excellence in communication, customer service, teamwork, collaboration, problem solving, individual leadership and safety awareness
• Superior interpersonal and problem-solving skills
• Demonstrated appreciation and respect for protocol, professionalism, confidentiality and attention to detail
• Excellent organizational skills and an ability to prioritize the workload and multi-task
• Ability to work efficiently independently and in a teamwork environment
• It is the responsibility of all employees to work in a safe manner and promote health and safety in the workplace
• Models behaviour that is aligned with the values of Stevenson Memorial Hospital

Our Values

• Integrity - We adhere to the highest ethical principles
• Compassion - We respond to our patients' needs with empathy
• Accountability - We are accountable to one another and to our community
• Respect - We embrace the diversity of our patients, staff and community
• Excellence - We support a culture of distinction

Schedule

Monday to Friday. Weekend work may be required as needed. This is an existing position. Applications will be considered until position is filled.