Clerk ll

Responsibilities

• Maintains filing of patent information to patient charts accurately & times.
• Assembles admission charts.
• Pulls patient records as needed by staff.
• Readies charts for off-site storage.
• Assists with release of information.
• Provides receptionist/switchboard coverage.
• Schedules conference rooms.
• Participates in Agency/guest relations program.
• Scans appropriate documents.

Qualifications

• Demonstrate competency in Microsoft Windows.

Other Duties And Responsibilities

• Provides switchboard coverage.
• Greets and directs public who may walk into Agency.
• Provides information to general public about agency services and related programs.
• Participates in Agency/guest relations program.
• Scans appropriate documents.

Skills

• Knowledge of general office procedures.
• Ability to operate all office equipment including: computer, printer, photocopier, facsimile machine, telephone, postage machine, and/or calculator.
• Ability to communicate effectively, verbally and in writing.
• Ability to recognize needs and concerns of people and maintain constructive interpersonal relationships.
• Ability to work independently, demonstrating problem solving and organizational skills.
• Ability to work under pressure of deadlines, changes in schedules, and office routine.
• Knowledge of medical terminology preferred.

Physical/Mental Requirements And Typical Working Conditions

• Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
• Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
• Able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
• Overall vision and hearing is necessary with or without assisted device(s).
• Frequently required to sit/stand/walk for long periods of time.
• May require frequent postural changes such as stooping, kneeling or crouching.
• Some exposure to blood borne pathogens and other potentially infectious material.
• Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
• Able to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
• Overall dexterity is required including handling, reaching, grasping, fingering and feeling.
• May require repetition of these movements on a regular to frequent basis.
• Physical Demand Level: Light.
• Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.