Clerk I, Bookkeeping/Operations

Essential Duties and Responsibilities

• Review daily reports of customer level maintenance for validity and correctness while ensuring receipt of supporting documentation.
• Review new account documentation for adherence to regulatory and/or legal requirements and bank policy.
• Perform system review of customer and account level input for accuracy and completeness.
• Work with branch personnel to clear documentation exceptions on new or revised accounts.
• Monitor accounts for compliance with the USA Patriot Act performing necessary steps to maintain compliance.
• Provide extraordinary customer service in person and over the phone.
• Will be cross-trained as a Customer Service Representative (CSR).
• Perform other job related duties and special projects as assigned.

Requirements

• Detail understanding of BancFirst products and services.
• Proficient in Microsoft Office and knowledge of, or the ability to quickly learn, banking software applications.
• Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines.
• Work well individually and with a team while maintaining a positive attitude.
• Must demonstrate a business professional image and demeanor.
• Must be able to communicate professionally both verbally and in writing.
• Work well under stress and deadlines while managing multiple tasks.
• Customer service oriented.
• Critical thinking skills.
• Excellent work ethic.

Priorities and Qualifications

• Knowledge of legal requirements for account documentation.

Physical Requirements

• Constant use of computer screens.
• Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear.
• Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching.
• Ability to sit and/or stand for long periods of time during the workday.
• Long periods of typing and repetitive motion.
• Ability to lift and/or move and carry 10 pounds.

Location and Hours

BancFirst, Ardmore
310 W. Main St.
Ardmore, OK 73401
HOURS: Full Time
M-F

Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $13 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.

EEO - BancFirst is an Equal Opportunity employer. Diversity…Our differences enhance business performance.