Clerk - Financial Services

About the role

The Clerk Financial Services in the SBO department is responsible for providing an excellent customer experience through efficient, timely and professional responses to inquiries, verification of coverage, collection of payments, follow-up to customer issues and support of the Financial Assistance process. Our goal is "one touch, one call, one email" resolution which requires knowledge of all aspects of Revenue Cycle.

Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health