Clerk/Education Center - Latrobe Center (Regular Part-Time)

Division: Vice President Student Affairs (DIV); Department: Latrobe Education Center; Posting Number: S-2023-280-P; Number of Vacancies: 1.

About the role

Position Overview: This position is responsible to perform general clerical duties in support of the overall operation of the Education Center.

Responsibilities

• Act as a receptionist, including greeting visitors, scheduling appointments, and distributing mail to appropriate Education Center personnel.
• Answer multi-line telephones, take messages, and forward them to appropriate personnel.
• Answer general questions for students, staff, and visitors.
• Assist students in completing online applications at the Education Center.
• In the absence of the Director, open and lock Education Center during day and evening shifts.
• Notify students regarding course/section openings and/or closings.
• Perform general record-keeping and prepare routine documents and correspondence for students, faculty, and staff.
• Prepare and assist in maintaining student records and the center filing system.
• Set up the Learning Management System for distance learning courses when required.
• Process student book orders for distribution to students.
• Process student tuition and other student-related payments.
• Proctor student testing when required.
• Receive and/or process forms for students, staff, and faculty including, but not limited to, transcript requests, registrations, add/drop, and change-of-major requests, graduation records as well as personal data changes.
• Work with the team to support the daily operations of the center.
• Operate office equipment and troubleshoot and resolve any problems.
• Maintain up-to-date with professional credentials, best practices, and current disciplines including continued educational requirements through certifications, seminars, training programs, etc.
• Maintain and develop work-related knowledge, skills, and competencies related to the job through professional and cross-training opportunities.
• Attend all required meetings and training.
• Perform additional grade-level support duties as assigned.

Requirements

• High school diploma or equivalent required.
• PA Child Abuse History Clearance, PA Criminal Record Check Clearance, and FBI Federal Criminal History Record Clearance are required.

Qualifications

• 1-year work experience providing clerical support in a business office setting preferred.
• Prior work performance must have met or exceeded appropriate work standards.

Skills

• Knowledge of Microsoft Word and Excel required.
• Entry-level knowledge of professional office and telephone technology and procedures required.
• Proficient verbal and written communication skills.
• Read, comprehend and follow instructions/work orders.
• Ability to consistently provide excellent customer service.
• Ability to organize and prioritize work assignments, including managing multiple projects/tasks concurrently and meet varied deadlines.
• Identify problems and assist with problem solving.

Pay

$12.97 per hour

Schedule

Monday - 7:30 a.m. to 7:00 p.m., Tuesday - 7:30 a.m. to 7:00 p.m., Wednesday - 7:30 a.m. to 7:00 p.m., Thursday - 7:30 a.m. to 7:00 p.m., Friday - 7:30 a.m. to 5:00 p.m.