Clerical Associate - Level III

About the Role

This class of positions encompasses clerical-related office activities utilizing manual and automated office systems. Duties may include supervision of employees performing routine tasks. All personnel perform related work.

Under supervision, with latitude for independent judgment, performs supervisory and/or moderately difficult clerical duties in various administrative and operational areas, including healthcare settings.

Responsibilities

• Performs responsible clerical work by processing, recording, checking, and maintaining records; files and invoices using alphabetical and numerical procedures, including data/control coding.
• Furnishes information and prepares reports requiring the selection of data from simple records or statistics.
• Performs ordinary mathematical computations and checks records for accuracy and conformity with established policies and procedures.
• Operates a telephone call directory, multi-line phone, or switchboard.
• Performs clerical operations such as filing materials and searching for difficult-to-locate files.
• Performs data entry and retrieval using a personal computer, video display terminal, or other automated office systems.
• Performs routine data processing functions in production control; may perform incidental typing.
• Supervises and instructs a small group engaged in data entry and retrieval operations.
• In the temporary absence of the supervisor (up to 30 work days or 210 hours in a calendar year), may perform supervisory duties.
• Compiles and maintains central files of patient medical records; compiles medical care and census data for statistical reports; maintains indexes on patient, disease, operation, and other categories.
• Supervises and instructs a small unit or group engaged in clerical activities; plans, assigns, and reviews work of subordinates.
• Serves as principal assistant to a supervisor of a large section or unit.
• Performs moderately difficult and responsible clerical work in maintaining and checking various records.
• Assists in preparing and arranging services and activities for receptions and public functions.
• Supervises the operation of one or more multiple switchboards.
• Performs moderately difficult data entry and retrieval using automated office systems and/or supervises staff in such functions.
• Performs responsible clerical work in areas such as personnel administration, payroll, accounts, budgeting, methods and organization, employee benefits administration, and other administrative and operational areas.
• In a shop or field setting, assists in administrative duties or performs difficult and responsible clerical tasks, such as receiving and transmitting radio and telephone messages, maintaining time and personnel records, preparing reports, requisitioning supplies, and maintaining inventory control.
• Provides clerical support in healthcare setting patient care units, including preparing, compiling, maintaining, filing, and retrieving patient medical records; recording diet instructions; requisitioning supplies; answering telephones and relaying messages; directing visitors; distributing mail and newspapers; and inventorying patient personal effects.

Requirements

• A high school diploma or its educational equivalent.
• Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales, taking and delivering orders, obtaining and dispensing information, resolving customer concerns, or performing related customer service activities.

About the Organization

NYC Health + Hospitals/Bellevue is America’s oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 700,000 outpatient visits annually.

Bellevue is an academic medical institution of international renown, serving as an incubator for major innovations in public health, medical science, and medical education. It is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric, and pediatric psychiatric emergencies, as well as in nationally-designated categories of cardiology, neurology, toxicology, and neonatology.

Bellevue’s clinical centers of excellence include Emergency Medicine and Trauma Care, Cardiovascular Services, a Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU), a Comprehensive Children’s Psychiatric Emergency Program, and Cancer Services. The hospital also serves as a city-wide medical specialty referral source.

At NYC Health + Hospitals, the mission is to deliver high-quality healthcare services without exception. Every employee takes a person-centered approach that exemplifies the ICARE values: Integrity, Compassion, Accountability, Respect, and Excellence through empathic communication and partnerships.