Clerical Associate - L III

Duties & Responsibilities

• Processes, records, checks, and maintains records using manual and automated office systems.
• Furnishes information and prepares reports requiring the selection of data from simple records or statistics.
• Performs ordinary mathematical computations.
• Checks records for accuracy of information and for conformity with established policies and procedures.
• Operates a telephone call directory, multi-line phone, or switchboard.
• Performs clerical operations in an assigned area, such as the filing of materials and the searching of files for difficult to locate materials.
• Performs data entry and retrieval using a personal computer, video display terminal, or other automated office systems.
• Performs routine data processing functions in the area of production control.
• May perform incidental typing.
• May supervise and instruct a small group engaged in the performance of data entry and retrieval operations.

Minimum Qualifications

• A high school diploma or its educational equivalent.
• Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.