Clerical Assistant

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

About the role

The clerical assistant is a patient-facing position that provides scheduling and support to the front desk and clinic.

Responsibilities

• Provide scheduling and front desk support in a clinic setting.

Requirements

• 1 year of experience in a customer service-oriented environment.
• AHA HeartSaver certification or AHA BLS certification (upon hire).

Qualifications

• High School Diploma or GED (preferred).
• Experience in a medical environment, rehab field, or working with medical terminology.
• 1 year of experience utilizing MS Office Suite or other Windows-based software programs.
• Experience with computerized patient scheduling programs (preferred).
• Experience with EPIC (preferred).

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and foster an inclusive workplace where diversity is valued, and everyone is essential, heard, and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics, and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices, and continuing our more than 100-year tradition of serving the poor and vulnerable.

About The Team

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics, and 30,000 caregivers. PCN includes Providence Medical Group in Alaska, Washington, Montana, and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area; Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence’s St. John’s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

Benefits

Providence offers a comprehensive benefits package including:

• Retirement 401(k) Savings Plan with employer matching.
• Health care benefits (medical, dental, vision).
• Life insurance and disability insurance.
• Time off benefits (paid parental leave, vacations, holidays, health issues).
• Voluntary benefits and well-being resources.

Pay

The pay range for this position is $20.00 - $29.08 per hour. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Schedule

• On-call
• Day schedule