Clerical Assistant

About The Opportunity American Bath Factory is a fast-growing U.S.-based manufacturer and distributor of premium bathroom fixtures, serving contractors, designers, and home remodelers nationwide. We operate at the intersection of industrial supply and e-commerce, delivering high-volume order processing, inventory coordination, and customer support with precision and speed. As we scale digitally, we’re building a remote-first admin team to fuel operational excellence—starting with a sharp, detail-oriented Clerical Assistant to own the backend pulse of our business. Role & Responsibilities Process and verify purchase orders, inbound/outbound invoices, and vendor documentation with 99%+ accuracy.Maintain and update digital and cloud-based inventory logs, pricing sheets, and customer order trackers in real-time.Coordinate scheduling, data entry, and communication between sales, logistics, and warehouse teams via email, CRM, and internal tools.Generate daily, weekly, and monthly reporting summaries for management (sales volume, backorders, vendor performance).Support customer service with order status updates, return documentation, and escalation tracking.Digitally file and archive contracts, warranty forms, and vendor agreements using standardized naming and folder structures. Skills & Qualifications Must-HaveProficient in Microsoft Excel (VLOOKUP, pivot tables, formulas)Experience with Google Workspace (Sheets, Docs, Drive)CRM or ERP exposure (Salesforce, NetSuite, QuickBooks preferred)Strong data entry & accuracy under tight deadlinesRemote work discipline — self-managed, punctual, and communicativeExceptional attention to detail and organizational hygienePreferredFamiliarity with Shopify, WooCommerce, or e-commerce admin dashboardsBasic knowledge of inventory management or supply chain workflowsPrevious exposure to manufacturing or B2B wholesale operations Benefits & Culture Highlights 100% remote role with flexible hours — work from anywhere in the U.S.Clear paths to advancement — high performers move into admin lead, ops coordinator, or customer success rolesFast-paced, no-bullshit culture where precision, ownership, and initiative are rewarded Skills: management,documentation,customer