Cleaning Crew (Day Shift)

Position Overview

The Cleaning Crew team member plays a vital role in creating a clean, safe, and welcoming environment for members and team members alike. This position is responsible for maintaining all gym facilities, amenities, and equipment in “like-new” condition at all times. By delivering a consistently “clean and crisp” experience, the Cleaning Attendant ensures the highest standards of health, safety, and hospitality throughout the club.

Cleaning Crew Responsibilities

• Greet all members and guests warmly to create a welcoming environment.
• Maintain knowledge of club facilities, services, and schedules to assist members when needed.
• Perform all cleaning tasks according to the established cleaning playbook and daily/deep-cleaning checklists.
• Work with a sense of urgency to complete cleaning requirements promptly and efficiently.
• Keep work areas clean, organized, and stocked with necessary supplies.
• Uphold a professional and courteous demeanor at all times.
• Provide accurate information about Crunch brand offerings when asked by members or guests.

Required Skills & Experience

• CPR/AED certification (required; may be obtained within 30 days of hire)
• Strong commitment to exceeding performance expectations
• Passion for maintaining cleanliness to “hospital-like” standards
• Excellent communication skills (written and verbal)
• Strong customer service orientation and ability to create positive member interactions
• Knowledge of Crunch brand offerings and ability to share information with members
• Ability to maintain a friendly, helpful, and professional attitude with staff, members, and guests
• Strong attention to safety and adherence to health standards
• Proficient reading, writing, and basic computer skills

Physical Requirements

• This is a physical role requiring the employee to frequently lift and/or move up to 50 pounds and may require standing or bending for prolonged work hours.
• S/he must also be able to safely climb a ladder when needed.

Education Requirements

• A high school diploma or GED is required.

Schedule Requirement

• This position is designated as a day-shift role.
• Employees must be available and flexible to work any day of the week, Monday through Sunday, as scheduled by the Company.
• Work schedules may vary based on business needs.

Compensation (Hourly)

• $12.00 - 12.50/hour

Benefits

• Retirement Savings – 401(k) plan with employee contribution options, available to all employees after six months of service available for full-time and part-time employees.
• Wellness Perks – Complimentary Crunch gym membership for all employees.
• Safety & Certification Support – Free CPR/AED re-certifications provided by the company for all employees.

About JEM Wellness Brands

JEM Wellness Brands is a first-in-class health and wellness franchisee platform and an official franchise partner of Crunch Fitness. Our mission is simple: to empower people to feel good in their bodies, confident in their choices, and connected to a lifestyle of wellness. Through our portfolio of industry-leading brands, we do good by doing well. We envision a world where wellness is accessible, inclusive, and deeply personal—where fitness, beauty, and recovery are not just services, but a way of life. Guided by our core values of Resilience, Service, Transformation, and Excellence, we strive to create meaningful experiences for our community, team members, and customers. At JEM, culture is our heartbeat. We’re a team of passionate leaders and purpose-driven professionals who celebrate wins, support growth, and put people first—always.

Additional Requirements & Equal Opportunity Statement

• All employees at JEM Wellness Brands must be 18 years of age or older.
• Crunch Fitness Powered by JEM Wellness Brands provides equal employment opportunities to all employees and applicants and strictly prohibits discrimination or harassment of any kind.