Cleaning Crew (Day Shift)

About the role

We’re seeking a Cleaning Crew team member who is passionate about facility cleanliness and delivering a hospitable environment for team members and club members. This role is offered by JEM Wellness Brands, a proud franchise operator of Crunch Fitness—the “No Judgment Gym” known for fun, effective workouts. Crunch serves over 3 million members across 500+ locations and ranks #1 in fitness and #32 overall on Entrepreneur’s Franchise 500 (2025), featuring its new Crunch 3.0 design. JEM Wellness Brands is growing rapidly and committed to your future. Since 2022, we’ve acquired six Northern California Crunch locations, partnered with Atticus Franchise Group, and set a goal to open 75 new gyms by 2032. This year, we celebrated a Brookfield, WI opening with NBA star Trae Young and JEM leadership. Our mission is to empower people to feel good in their bodies, confident in their choices, and connected to a lifestyle of wellness. We operate with core values of Resilience, Service, Transformation, and Excellence—building a movement of self-improvement through purpose-driven work and a people-first culture.

Position Overview

The Cleaning Crew team member plays a vital role in creating a clean, safe, and welcoming environment for members and team members alike. This position is responsible for maintaining all gym facilities, amenities, and equipment in “like-new” condition at all times. By delivering a consistently “clean and crisp” experience, the Cleaning Attendant ensures the highest standards of health, safety, and hospitality throughout the club.

Responsibilities

• Greet all members and guests warmly to create a welcoming environment.
• Maintain knowledge of club facilities, services, and schedules to assist members when needed.
• Perform all cleaning tasks according to the established cleaning playbook and daily/deep-cleaning checklists.
• Work with a sense of urgency to complete cleaning requirements promptly and efficiently.
• Keep work areas clean, organized, and stocked with necessary supplies.
• Uphold a professional and courteous demeanor at all times.
• Provide accurate information about Crunch brand offerings when asked by members or guests.

Required Skills & Experience

• CPR/AED certification (required; may be obtained within 30 days of hire)
• Strong commitment to exceeding performance expectations
• Passion for maintaining cleanliness to “hospital-like” standards
• Excellent communication skills (written and verbal)
• Strong customer service orientation and ability to create positive member interactions
• Knowledge of Crunch brand offerings and ability to share information with members
• Ability to maintain a friendly, helpful, and professional attitude with staff, members, and guests
• Strong attention to safety and adherence to health standards
• Proficient reading, writing, and basic computer skills

Preferred Experience

• Experience in service-oriented environment and/or cleaning services

Physical Requirements

This is a physical role requiring the employee to frequently lift and/or move up to 50 pounds and may require standing or bending for prolonged work hours. S/he must also be able to safely climb a ladder when needed.

Education Requirements

• High school diploma or GED required

Schedule Requirement

This position is designated as a day-shift role. Employees must be available and flexible to work any day of the week, Monday through Sunday, as scheduled by the Company. Work schedules may vary based on business needs.

Compensation

$16.60/hour

Benefits

• Retirement Savings – 401(k) plan with employee contribution options, available to all employees after six months of service available for full-time and part-time employees.
• Wellness Perks – Complimentary Crunch gym membership for all employees.
• Safety & Certification Support – Free CPR/AED re-certifications provided by the company for all employees.