Classroom Trainer

Responsibilities

• Assist in initial screening of new hire candidates to ensure that client and corporate qualifications are met and that training efforts meet the staffing needs of the project.
• Community outreach to identify potential new hire candidates as well as the most appropriate recruiting sources.
• Provide classroom instruction according to corporate and client specifications in all aspects of public transit commercial vehicle operation in the course of passenger transportation, including defensive driving, service area familiarization, passenger loading, unloading and securement, proper manifest documentation, use of on-board equipment, accident and emergency procedures, dispatch and radio communications, and passenger sensitivity.
• Provide monthly and/or annual ongoing/refresher training in topics relevant to the service and service area and in a timely manner.
• Auxiliary safety and training department in identifying additional or refresher training needs based on current trends within the employee base.
• Ensure a fully equipped complement of vehicle operators to provide service according to the contract guidelines.
• Document all training activities and ensure accurate completion of all training related employee records.
• Establish relationships with key client agency personnel to identify additional training needs, resources and opportunities.
• Provide feedback and follow up for operator performance reviews and identify individual training needs where necessary.
• Auxiliary safety and training department in incident and collision investigations.
• Maintain an adequate and complete employee filing system and participate in audits and inspections.

Qualifications

• A High School diploma or equivalent.
• Previous passenger transportation in current project or similar environment required.
• Previous commercial driving training experience required.
• An excellent safety and service record.
• A certification by the Department of Transportation (DOT) in “Instructor Course in Bus Operator Training" to teach classroom instruction and sign DMV documents.
• A valid Florida driver’s license.
• Knowledge of local training program and local operations.
• Familiarization with service area.
• Knowledge of project specific vehicles, components and data/communications systems.
• Excellent customer service skills.
• The ability to read, write and speak English.
• The ability to communicate effectively and work with all departments.
• The ability to work independently and objectively.