Class Experience Lead

About the role

The Class Experience Lead supports the member experience of all Life Time classes—including studio, cycle, yoga, and small‑group sessions. The role requires knowledge of all class experiences, partnering with the Concierge Manager to help members find the right class, and mentoring class instructors/teachers to deliver the best experience. The Lead also oversees the class spaces to ensure they are clean, organized, and have the appropriate ambiance.

Responsibilities

• Mentor, develop, and coach team members to achieve optimal class experiences.
• Manage class spaces to keep them clean, organized, and with the right scent and appearance.
• Maintain member connection through weekly meetings with the Concierge Manager, front‑desk duties, and walking the café and workout floor.
• Update class content on the club’s Facebook group.

Requirements

• High School Diploma or GED.
• At least 1 year of leadership or management experience.
• National Group Fitness and/or LifePower Yoga Certification.
• Fitness and Nutrition Certification.

Life Time is committed to an inclusive, diverse, and equitable workplace that respects and celebrates the unique contributions of each individual. The organization recruits, hires, trains, and promotes based on merit and qualifications.