Clark Retires From Girbau
Girbau North America (GNA) is seeking a Technical Service Manager to fill the role vacated by Gary Clark, who recently retired after 27 years of service. Clark was among the first employees hired when GNA was formed in 1995 and played a pivotal role in shaping the company’s technical service operations.
About the role
As Technical Service Manager, you will lead service training workshops for distributors and end users, handle technical service calls, provide on-site expertise, and serve as the primary resource for product-related inquiries. You will collaborate closely with the sales team and Girbau Global Laundry Solutions on product development and continuous improvement, while maintaining daily engagement with GNA’s professional distributor network.
Responsibilities
- Design and lead service training programs for distributors and customers.
- Field technical service calls and provide troubleshooting support.
- Deliver on-site technical expertise for equipment diagnostics and repairs.
- Act as the go-to resource for all product-related questions.
- Work with the sales team and Girbau Global Laundry Solutions on product development and enhancements.
- Maintain daily communication with GNA’s distributor network.
- Uphold high standards for technical knowledge and service quality.
Requirements
- Proven expertise in mechanical and electrical repairs of commercial laundry equipment.
- Extensive experience in technical training and service support.
- Strong leadership and collaboration skills, with a track record of working with cross-functional teams.
- Ability to set and maintain high standards for technical proficiency.
This role offers the opportunity to step into a well-established position with a legacy of excellence in the commercial laundry industry.