Claims Technical Assistant

Overview

This full-time, on-site position involves providing clerical and administrative support to field offices, primarily focusing on processing print and mail requests and updating claims with tracking information within a 24‑hour turnaround time. The role is based in Las Vegas, NV and requires consistent attendance at the designated office location.

Responsibilities

• Process print and mail requests via USPS/UPS, ensuring claims are updated with tracking information within 24 hours.
• Perform filing, mail processing, document scanning, and preparation of letters and other documents.
• Provide clerical assistance to branch personnel.
• Maintain accurate records of mailed documents and tracking information, ensuring timely updates to claims systems.
• Identify opportunities to streamline workflows and improve efficiency in document handling and administrative processes.

Requirements

• Education: High school diploma or GED.
• Experience: Minimum of one year of office work experience.
• Technical Skills: Proficiency in business software such as Microsoft Word, Excel, and Adobe.
• Data Entry and Multi‑Tasking Skills: Ability to accurately input data while managing multiple tasks efficiently in a fast‑paced environment.
• Attention to Detail: Demonstrates a high level of accuracy and thoroughness in completing tasks, ensuring all work is error‑free and meets quality standards.
• Time Management: Ability to prioritize tasks effectively and meet deadlines, especially when working under tight turnaround times.
• Dependability: Reliable and consistent in attendance, task completion, and meeting commitments.
• Communication Skills: Strong verbal and written communication abilities, along with competence in reading and basic mathematics.
• Confidentiality: Ability to maintain strict confidentiality regarding sensitive information.
• Professional Interaction: Capability to interact professionally with branch personnel, clients, vendors, and office visitors.
• In‑Office Presence: This is a fully in‑office position, requiring consistent attendance at the designated office location.

Benefits

• Competitive compensation
• Comprehensive benefits programs designed to support your well‑being
• Career development opportunities and ongoing learning
• A collaborative, people‑first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact
• Benefits begin on Day One

Pay

$18/hour – Performance Based Bonus Available

Schedule

Monday to Friday, 9:00 AM – 5:30 PM (No weekends). Training is Monday‑Friday, 8:00 AM – 4:30 PM for 2 weeks.