Claims Team Lead Assistant - Liability | Must reside in LA

About the role

Join Sedgwick, a global industry leader recognized by Fortune and Newsweek, where you can bring your big ideas to help solve problems for some of the world’s best brands. As a Claims Team Lead Assistant - Liability, you’ll be part of a rapidly growing, industry-leading company known for its excellence and customer service.

Responsibilities

• Serve as a technical lead responsible for managing complex and high-exposure general liability claims from investigation through resolution.
• Provide oversight and expertise in liability analysis, litigation management, settlement negotiations, reserve management, and claim recovery efforts.
• Ensure timely, accurate, and compliant claim handling while maintaining exceptional service to clients, claimants, and business partners.
• Partner with attorneys, vendors, excess carriers, and internal stakeholders to drive effective and cost-efficient claim outcomes.
• Monitor claim quality, documentation, reserve adequacy, and regulatory compliance throughout the claim lifecycle.
• Support team operations by facilitating team meetings, sharing compliance and claims processing updates, and driving accountability for follow-up actions.
• Aid in staffing, interviewing, onboarding, and developing claims professionals while providing ongoing coaching and guidance.
• Review workloads, identify trends, and recommend adjustments to support operational efficiency and service excellence.
• Promote best practices, quality standards, and continuous improvement initiatives across the claims organization.
• May provide leadership and performance support for a small team while helping to foster a collaborative, high-performing work environment.

Qualifications

• Education & Licensing: High School Diploma or GED required. Bachelor's degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred.
• Experience: 5 years of claims management experience or equivalent combination of education and experience required.