Claims Support Representative

About the role

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking a Claims Support Representative to join our growing team in Albany, NY! The part-time Claims Support Representative will provide general clerical support for assigned claims administration unit(s), including data entry, digital indexing, and mailing activities.

Responsibilities

• Monitors digital mail queues to receive new disability claim and supplemental claim documents.
• Performs data entry of claimant information into claim system (LuminX) and indexes documents to claimant records in administration system (Synergy).
• Responsible for meeting turnaround time (TAT) and quality standards to ensure timely and accurate handling of documents.
• Provides administrative support to the dental consultant claim review team - including assigning new claims, processing dental provider correspondence, and forwarding completed claims using process management software (OnBase).
• Responds to dental provider requests for information and/or claim status.
• Performs general clerical duties as needed including, but not limited to, faxing, and preparing materials for mailing.

Skills

• HS diploma or general education degree (GED).
• Minimum data entry skills of 7,000 numeric keystrokes/hour and 6,000 alphanumeric keystrokes/hour.
• PC proficiency, including ability to work with word processing and data management programs.

Pay

$18.00 - $18.00 Hourly

Benefits

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.