Claims Specialist/Senior Claims Specialist – Cyber Risk

About the role

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship. The Cyber Risk Division provides unique and proprietary cyber loss and liability insurance coverage to small and midsize businesses as well as public entities and risk pools with limits up to $5 million for organizations with revenues up to $1 billion. https://www.greatamericaninsurancegroup.com/about-us/business-operations/division/cyber-risk

Responsibilities

• Manages an inventory of complex first and third party cyber liability, privacy, errors and omissions and media liability claims.
• Participates as a member of the incident response team and collaborates with specialized experts including privacy counsel, digital forensics teams, threat actor communication experts and digital restoration firms.
• Plans and conducts complex claims investigations to confirm coverage and to determine liability, compensability and damages.
• Works with internal and external coverage counsel as required.
• Drafts detailed coverage determination letters.
• Analyzes and negotiates appropriate claim settlements and maintains reserves within prescribed authority.
• May attend arbitrations, mediations, depositions, or trials.
• Conveys complex information regarding coverage and settlements to insureds, claimants, and external/internal partners.
• Authorizes payments in accordance with assigned authority limits and ensures that payments are made in a timely manner.
• Maintains accurate