Claims Specialist

About the role

This is a 100% remote, full-time Claims Specialist position open to candidates in the United States. The role supports campaign, client-service, content, communications, reporting, and digital marketing workflows through organized remote execution, accurate documentation, clear communication, and dependable follow-through.

Responsibilities

• Maintain accurate financial, billing, account, claims, payroll, or control records.
• Review transactions, documents, requests, or account information for completeness and follow documented procedures for discrepancies.
• Prepare reconciliations, reports, status updates, or supporting schedules that make financial activity clear and traceable.
• Handle sensitive financial or personal information with appropriate confidentiality and limit access to approved business purposes.
• Coordinate routine follow-up with customers, vendors, employees, or internal teams and escalate exceptions requiring additional review.

Requirements

• Demonstrated ability to perform Claims Specialist work or closely related training/experience with reliable accuracy and follow-through.
• Comfort using common remote-work tools, web-based systems, spreadsheets, email, shared documents, and role-appropriate business software.
• Clear written and verbal communication skills, including documenting questions, decisions, status, and exceptions.
• Strong attention to detail and ability to manage deadlines, repetitive tasks, or multiple priorities without losing record quality.
• Authorization to work in the United States and ability to maintain a reliable internet connection and suitable private workspace for this remote role.

Skills

• Reconciliation
• Account Review
• Confidentiality
• Payroll Support
• Compliance
• Written Communication
• Process Documentation
• Remote Collaboration

Employment Details

This is an associate-level, full-time position with a base compensation of $40,000–$52,000 per year, depending on experience and demonstrated role alignment.