Claims Specialist

Essential Responsibilities

• Assists in the management of workers' compensation claims, auto liability claims, and general liability claims, including intake, documentation, investigation, and follow-up to ensure timely resolution.
• Maintains and updates driver qualification files for CDL and non-CDL drivers in compliance with DOT, FMCSA, and company policies.
• Conducts preliminary investigations of workplace incidents and vehicle accidents, gathering statements, reports, and supporting documentation.
• Supports the Claims Manager in preparing reports on injury trends, claims status, and compliance metrics.
• Aids in internal audits of claims files and driver records to ensure accuracy and regulatory compliance.
• Provides administrative support for compliance tracking and safety initiatives.
• Performs other duties as assigned.

Qualifications

• 2 years of experience preferred.
• Possession of a high school diploma or GED required.
• Bachelor's degree preferred.
• Computer programs, including Microsoft Office suite of applications.
• Oral and written communication skills.
• Time management skills.
• Ability to identify and seek needed information/research skills.