Claims Specialist
About the role
Claim your career growth as a Claims Service Specialist at GEICO’s Fredericksburg, VA office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us!
Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our policyholders when they need us most – during an accident. As a Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones.
Responsibilities
- Collect facts about accidents and investigate claim details
- Collect statements from involved parties
- Provide patience, support, and attention to detail to help policyholders recover quickly
Qualifications
- Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
- Solid computer multitasking skills
- Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
- Ability to work comfortably and grow in a fast-paced, high-volume call center environment
- Minimum of high school diploma or equivalent
- Eagerness to explore new skills and openness to different career paths
Education/Certifications
- An associate’s degree or higher (preferred)
- Active Adjusters insurance license (preferred)
Pay
- $25.81 - $30.53 per hour ($52,000 - $61,500 annually)
Schedule
- Hybrid role: Training 100% in-office (6-9 months); post training 4 days a week in office and work from home 1 day a week