Claims Specialist

This 100% remote position is open to candidates located in Pennsylvania, United States.

Responsibilities

• Review incoming claims for completeness, accuracy, and eligibility
• Enter claim details and assign case numbers in the claims management system
• Verify claimant identity and supporting documentation
• Track and update claim status at each stage of processing
• Communicate decisions and updates to claimants via email and phone
• Escalate complex or disputed claims to senior review staff

Requirements

• High school diploma or GED required
• Strong attention to detail and case management skills
• Comfortable handling sensitive personal and financial documentation
• Must pass a pre-employment background check and credit screening
• No prior claims experience required — full training provided
• Must be authorized to work in the United States