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Claims Service Representative (Entry-level; Onsite)

Utica National Insurance Group · Utica-Rome Area · 3 wk ago
On-siteFinance$34k–$41k/yrFull-time

About the Company

Utica National Insurance Group is an "A" rated, $2.0B award-winning, nationally recognized property & casualty insurance carrier with 1,400 employees countrywide. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations in NYC, Dallas, and Charlotte.

About the Role

This is an important claims support role that helps keep our claims processes efficient, organizing, and moving. You will sort and index claims-related documents daily so our claims adjusters can begin servicing customers. This role also includes administrative tasks to help you learn, grow, and develop in the insurance industry. This is an onsite position at the New Hartford, NY office.

Responsibilities

  • Process billing invoices.
  • Complete necessary forms and letters to be sent to relevant parties as requested by the Claims Adjuster.
  • Request and obtain relevant documentation for a claim as requested by the Claims Adjuster and ensure timely follow-up.
  • Mail and print letters, files, and other relevant claims documents.
  • Perform work within vendor web portals.
  • Perform research while working exception reports.
  • Complete all required internal claims reports timely.
  • Perform financial transaction job tasks.
  • Manual exception check handling.
  • Update vendor file with new vendors or updates to existing vendors.
  • Perform other duties as assigned.
  • Conform with all corporate policies and procedures.

Requirements

  • Associate's degree preferred or equivalent experience.
  • 2 years working in a Claims environment preferred, but not required.
  • Ability to work onsite at our New Hartford, NY location.

Pay

Salary range: $34,000 - $40,900. The final salary will consider the individual’s work experience, geographic location, education, certifications, and scope of responsibilities within the role.

Benefits

  • Medical and Prescription Drug Benefit
  • Dental Benefit
  • Vision Benefit
  • Life Insurance and Disability Benefits
  • 401(k) Profit Sharing and Investment Plan (includes annual Company financial contribution and discretionary Profit-Sharing contribution based on company results)
  • Health Savings Account (HSA)
  • Flexible Spending Accounts
  • Tuition Assistance, Training, and Professional Designations
  • Company-Paid Family Leave
  • Adoption/Surrogacy Assistance Benefit
  • Voluntary Benefits: Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
  • Student Loan Refinancing Services
  • Care.com Membership with Back-up Care, Senior Solutions
  • Business Travel Accident Insurance
  • Matching Gifts program
  • Paid Volunteer Day
  • Employee Referral Award Program
  • Wellness programs
  • Personal insurance discount

Schedule

This is a full-time, hourly, non-exempt (overtime eligible) position.

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