Jobs · Customer Service · Texas

Claims Service Representative

Hallmark Financial Services Inc. · Dallas, TX · 6 days ago
On-siteCustomer ServiceFull-time

Qualifications

  • High school diploma or GED required, with some college or 1-3 years of related experience, personal lines and/or commercial insurance experience preferred.
  • Bilingual Spanish preferred but not required.
  • Commercial Auto and Property FNOL experience a plus!
  • Advanced phone and verbal communication skills.
  • Excellent written communication skills.
  • Must be able to understand basic insurance principles and policy contracts.
  • Excellent reading skills; must be able to read and follow a script.
  • Must be customer service oriented, highly organized and efficient.
  • Property/Casualty insurance industry experience a plus!
  • Ability to multi-task in a high-volume call center environment.
  • Customer Service or call center background with professional telephone etiquette preferred.
  • Typing Skills – 35 WPM
  • Computer Skills: Advanced computer skills including working knowledge of Excel, Word, Outlook

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