Claims Representative - General & Product Liability | Multi State Jurisidication | Licensing: Reciprocal preferred - Hybrid

About the Role

Join Sedgwick, a global industry leader, and apply your knowledge and experience to adjudicate complex customer claims. Deliver innovative customer-facing solutions to clients across virtually every industry. Be part of a rapidly growing company known for excellence and customer service, leveraging a broad global network of experts. Enjoy flexibility, autonomy, and professional development opportunities while contributing to meaningful work.

Responsibilities

• Process lower-level general liability and product liability claims by gathering information to determine liability exposure, assigning reserve values, and identifying risk transfer opportunities.
• Settle claims up to designated authority level and make claim payments as necessary.
• Develop and coordinate lower-value product liability claims, preparing action plans pursuant to the claim or client contract.
• Negotiate settlements within designated settlement authority.
• Administer subrogation of claims.
• Communicate claim actions with claimants and clients.
• Ensure claim files are handled timely, properly documented, and claims coding is correct.
• Maintain professional client relationships.
• Support the organization’s quality programs.
• Travel as required.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED required; Bachelor’s degree from an accredited college or university preferred.
• Professional certification applicable to the line of business preferred.
• Two (2) years of claims management experience or equivalent combination of education and experience, or successful completion of Claims Representative training.
• Knowledge of multi-state jurisdictions.
• Reciprocal licensing preferred.

Work Environment

• Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; ability to handle work-related stress; ability to manage multiple priorities simultaneously; and ability to meet deadlines.
• Physical: Computer keyboarding; travel as required.
• Auditory/Visual: Hearing, vision, and talking.

When applicable and appropriate, consideration will be given to reasonable accommodations.

Benefits

• Flexible work schedule.
• Referral incentive program.
• Career development and promotional growth opportunities.
• Comprehensive benefits offering including medical, dental, vision, and 401K with employer matching from day one.
• Paid time off (PTO).
• Disability and life insurance.
• Employee assistance program.
• Flexible spending or health savings account.
• Additional voluntary benefits.

Pay

For the jurisdiction noted in this job posting, the range of starting pay for this role is $55,000 - $75,000. Actual compensation is influenced by skill set, level of experience, and cost of specific location.