Claims/Regulatory Analyst

Key Responsibilities

• Analyze data and emerging trends.
• Aid division Director in assessing liability and developing defensible determinations.
• Interpret contracts, regulations, policies, and technical documentation.
• Apply regulatory compliance and risk management principles.
• Engage in negotiation and conflict-resolution regarding Claims and regulatory matters.
• Communicate effectively with executives, customers, regulators, and field personnel.
• Demonstrate sound judgment and independent decision-making.
• Uphold commitment to accuracy, consistency, and continuous improvement.

Qualifications

• Bachelor's degree in Business, Risk Management, Legal Studies, Safety, Utility Operations, or a related field; equivalent industry experience may be substituted.
• Experience conducting complex investigations and preparing defensible documentation.
• Strong understanding of utility locating practices, damage prevention principles, and one-call/811 regulations.
• Experience interacting with customers, contractors, regulatory agencies, and insurance representatives.
• Proficiency with Microsoft Office applications including Outlook, Excel, Word, and PowerPoint.
• Strong written and verbal communication skills.
• Strong problem-solving skills.
• Able to manage multiple priorities and deadlines in a fast-paced environment.