Claims Manager

About the role

MWH is seeking a Claims Manager to join our team, available to work in Broomfield (CO), Phoenix (AZ), Salem (OR), or Plaistow (NH). The Claims Manager oversees and manages the claims process, ensuring timely resolution and compliance with legal and contractual requirements.

Responsibilities

• Manage and oversee all claims, including general liability, workers compensation, property damage, and subcontractor claims.
• Investigate claims in collaboration with project teams and subcontractors, ensuring thorough documentation and compliance with policies.
• Develop and implement claims policies and procedures to improve efficiency and accuracy.
• Coordinate with insurance carriers, brokers, Legal & Risk, and legal counsel with oversight from the director of Risk to ensure timely and fair resolution of claims.
• Maintain accurate and detailed claims records, including correspondence, reports, and settlements.
• Prepare regular reports on claims activity, costs, and performance for leadership and stakeholders.
• Identify opportunities to streamline processes through technology and workflow improvements.

Requirements

• Minimum of 5 years experience in construction administration, risk management, or related roles.
• Experience with CCIP, OCIP, or similar insurance programs preferred.
• Strong understanding of construction insurance, liability policies, and claims processes.
• Excellent organizational skills with keen attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in MS Suite and relevant project management software.

Qualifications

• Bachelor's degree in Business Administration, Risk Management, Construction Management, or related field preferred; or equivalent combination of experience, skills, and training.
• Certification in Risk Management or Claims (e.g., CRIS, ARM, CPCU) is a plus.
• Familiarity with construction contracts and subcontractor agreements.
• Experience managing litigation or working closely with outside counsel.

Skills

• Strong understanding of construction insurance, liability policies, and claims processes.
• Excellent organizational skills with keen attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in MS Suite and relevant project management software.

Benefits

• Group health & welfare benefits including options for medical, dental and vision.
• 100% Company Paid Benefits: Employee Life Insurance & Accidental Death & Dismemberment (AD&D), Spouse and Dependent Life & AD&D, Short Term Disability (STD), Long Term Disability (LTD), Employee Assistance Program and Health Advocate.
• Voluntary benefits at discounted group rates for accidents, critical illness, and hospital indemnity.
• Paid Time Off Program (includes vacation and personal time).
• Paid Sick and Safe Leave.
• Paid Parental Leave Program.
• 10 Paid Holidays.
• 401(k) Plan (company matching contributions up to 4%).
• Employee Referral Program.

Pay

An anticipated budget salary for this position is $125,000 - $160,000 per year.

Schedule

The Claims Manager may need to travel to different locations within the United States.