Claims Manager

What You’ll Be Doing

• Oversee Jensen Infrastructure's Workers' Compensation, Property, and General Liability claims from initial incident through resolution.
• Partner with insurance carriers, third-party administrators, legal counsel, HR, EHS, and Operations to control claim costs, support employees, and reduce future risk.
• Work directly with insurance carriers, third-party administrators, adjusters, brokers, and legal counsel to drive timely and favorable claim outcomes.
• Review claim files, reserves, documentation, and claim strategies to keep claims moving and costs controlled.
• Partner with plant leaders, Human Resources, EHS, and Operations to investigate incidents and support practical return-to-work strategies.
• Track claim activity, identify trends and root causes, and recommend actions to reduce claim frequency and severity.
• Prepare claim metrics, reports, and KPI updates for leadership related to claim costs, closure rates, and loss prevention efforts.

Who We Are Looking For

• 5-10 years of progressively responsible claims management experience, including Workers' Compensation, property, and General Liability claims.
• Experience managing claims in an industrial environment; manufacturing or heavy industrial experience is strongly preferred.
• Strong working knowledge of Workers' Compensation and liability insurance practices and regulations, ideally across Arizona, California, Hawaii, Washington, Missouri, and Nevada.
• Hands-on experience working with insurance carriers, third-party administrators, adjusters, brokers, and legal counsel.
• Analytical, organized, and decisive, with the ability to manage multiple priorities, sensitive claim information, and established deadlines.
• Bachelor's degree in business, Risk Management, Human Resources, Occupational Safety, a related field, or equivalent professional experience.
• Professional certifications such as AIC, CWCP, ARM, or similar credentials are a plus.

About Jensen Infrastructure

Jensen Infrastructure was founded by Don Jensen in 1968 to support his family. Since then, Jensen has built culverts, underground utility boxes, and manholes to support communities across Nevada, California, Arizona, Washington, Missouri, and Hawaii. The company values equal opportunities and provides various competitive benefits, including medical, dental, vision, life insurance, disability insurance, PTO, and a 401k with a Company match. The successful candidate may also be eligible to participate in Jensen’s annual incentive program, subject to the rules governing such programs.