Claims Litigation Manager – Auto

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. We must include only sections with real content. We need to parse the posting. First part: "Why USAA?" includes mission statement etc. That could be "About the role" or maybe "About USAA". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can map content accordingly. We have: - Intro: "Why USAA? At USAA, our mission is to empower our members..." This is about the company, could be "About the role" (or maybe "About USAA"). We'll put under

About the role

with paragraphs. - Then "The Opportunity We are seeking a dedicated Claims Litigation Manager – Auto. In this individual contributor role, you would be responsible for managing moderately complex litigation..." This is responsibilities. So

Responsibilities

with bullet list. - Then "What You'll Do" list of duties (bulleted). That's also responsibilities; we can combine with previous responsibilities or separate? Probably combine into one Responsibilities section. - Then "What You Have" includes qualifications: Bachelor's degree; OR 4 years related experience; 4 years work experience handling liability and first party claims; 2 years customer contact experience; Claims adjusters license; Demonstrated negotiation and customer service skills; Excellent communication skills; Knowledge of P&C policies state laws; Knowledge of regulatory compliance; Experience handling large losses; Knowledge of Microsoft Office tools. That's qualifications/requirements. Could be under

Requirements

or

Qualifications

. We'll choose Requirements. - Then "What Sets You Apart": 5+ years experience handling casualty liability claims; 2+ years direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation; Familiarity with injury claims litigation processes; Experience working injury claims in CA, WA, NV, AZ; Continuing Education to include any relevant insurance designations. That's "Skills" or "Preferred Qualifications". We'll put under

Skills

. - Then "Compensation range: The salary range for this position is: $85,040 - $162,550." Also later "Compensation: USAA has an effective process..." So we have pay info. So

Pay

with paragraph(s). Should we include note about location variation etc. Yes. - Then "Benefits: At USAA our employees enjoy best-in-class benefits..." That's benefits. So

Benefits

with paragraph. - Schedule: "This hybrid role requires an individual to be in the office 3 days per week." Also location info: "This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ or Colorado Springs, CO. Relocation assistance is not available for this position." That's schedule/location. Could be under

Schedule

with paragraph about hybrid 3 days/week and location. We must not include boilerplate like EEO, visa sponsorship, background check etc? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should drop lines about Licensed positions require a background check, visa sponsorship, etc. Also drop "Applications for this position are accepted on an ongoing basis..." etc. Also drop "USAA is an Equal Opportunity Employer..." etc. Also drop "The above description reflects the details considered necessary..." maybe not boilerplate but it's generic; but it's not a heading; we could keep as part of responsibilities? It's a generic statement; but it's not specific detail; maybe we can drop as it's not substantive. Safer to drop. Also drop "Compensation range: The salary range for this position is: $85,040 - $162,550." That's substantive, keep. Also drop "Licensed positions require a background check..." etc. Also drop "Please do not apply for this role if at any time (now or in the future) you will need immigration support..." etc. Also drop "USAA does not provide visa sponsorship for this role." Also drop "Compensation: USAA has an effective process..." maybe keep as part of Pay section? It's about compensation process; could be included. We need to preserve all substantive information; not invent or summarize away detail. So we need to keep the specifics: salary range, location list, hybrid 3 days/week, relocation assistance not available, benefits list (medical, dental, vision, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, various wellness programs, career path planning, continuing education). Also note about "For more details on our outstanding benefits, visit our benefits page on USAAjobs.com." That's a link; maybe we can keep as sentence but it's a reference; could keep. We must not include application instructions like "Applications for this position are accepted on an ongoing basis..." etc. We must not repeat job title as heading. We must not put Job ID/requisition numbers as headings. We must output only HTML fragment. Let's craft. Structure:

About the role

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

Then Responsibilities:

Responsibilities

• Manages moderately complex litigation to include serious injury or property damage, questionable damages, questionable liability and questionable coverage issues.
• Applies intermediate knowledge of claims litigation processes.
• Proactively manages litigation and acts as liaison with members, internal and external counsel.
• Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions.
• Represents USAA at mediations, case conferences, and/or trials.
• Reviews, audits, and approves legal fees and expenses.
• Partners and/or directs law firm vendors to facilitate timely lawsuit resolution.
• Holds law firm vendors accountable for following Defense Counsel Litigation Handling Requirements.
• Recognizes and solves routine and intermediate issues arising out of legal case management.
• Follows practices and processes to achieve results to positively impact the quality, timeliness and effectiveness of the team; proactively identifies opportunities to improve processes.
• Interacts with membership, attorneys and management to advise on moderately complex litigation.
• Ensures members receive high levels of service from themselves and law firm vendors.
• May act as an informal resource for team members.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

But note we also have "The Opportunity We are seeking a dedicated Claims Litigation Manager – Auto. In this individual contributor role, you would be responsible for managing moderately complex litigation arising out of the auto or property contract in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Accountable for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice and empathy." That's also responsibilities. We could add as first bullet or paragraph before list. Let's incorporate as a paragraph before the list, or as first bullet. Since we already have bullet list covering many duties, we could add an introductory paragraph. Let's add a

after heading: "The Opportunity We are seeking a dedicated Claims Litigation Manager – Auto. In this individual contributor role, you would be responsible for managing moderately complex litigation arising out of the auto or property contract in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Accountable for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice and empathy." Then the bullet list. Now Requirements:

Requirements

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 4 years work experience handling liability and first party claims or progressive experience in litigation.
• 2 years customer contact experience.
• Claims adjusters license in assigned state or ability to obtain license within 3 months.
• Demonstrated negotiation and customer service skills.
• Excellent communication skills with experience as an effective liaison between partners, members, outside counsel and management.
• Knowledge of P&C policies state laws.
• Knowledge of regulatory compliance related to claims and claims litigation.
• Experience handling large losses auto, property or commercial.
• Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.

Now Skills:

Skills

• 5+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims.
• 2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution.
• Familiarity with injury claims litigation processes.
• Experience working injury claims in California, Washington, Nevada and Arizona.
• Continuing Education to include any relevant insurance designations (SCLA, CPCU, AIC, etc.).

Now Pay:

Pay

The salary range for this position is: $85,040 - $162,550. Licensed positions require a background check, that includes criminal history, education, employment verification, and a credit check consistent with applicable laws. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

But we need to remove boilerplate like visa sponsorship, background check, immigration support? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The visa sponsorship and background check might be considered legal boilerplate? It's about licensing and background check; not sure if considered boilerplate. The instruction says remove legal boilerplate; background check could be considered legal. However, it's substantive info about requirement? It says "Licensed positions require a background check..." That's a condition; might be considered relevant. But the instruction says remove legal/EEO/equal-opportunity/scam-warning boilerplate. Background check is legal but maybe not boilerplate; it's a specific requirement. However, the sentence also includes "