Claims Director | Remote

Key Responsibilities

• Design realistic scenarios involving disputed coverage, reservations of rights, excess exposure, and high-severity settlement strategy.
• Create work products such as complex claim strategies, coverage-position analyses, and litigation-management plans.
• Write 'golden' reference responses at senior technical claims quality.
• Grade AI-generated responses against structured rubrics for policy analysis and strategic judgment.
• Identify claim-handling positions that are internally inconsistent or operationally unrealistic.
• Provide written feedback to improve model behavior.

Core Requirements

• Have strong relevant experience handling complex, litigated, high-severity, or coverage-sensitive insurance claims.
• Have evaluated coverage issues and developed claim strategies involving multiple parties, layers, policies, or jurisdictions.
• Understand insurer duties, reservation-of-rights practices, and litigation management.
• Can distinguish an operational coverage position from formal legal advice.
• Demonstrate exceptional written reasoning, defensible judgment, and high attention to detail.

$800 per task | 10–40 hrs/week | Remote