Claims CSR II- Opelika, AL

- Benefits may differ based on employment or independent agent contractor status. Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states. As a Claims CSR II, you will play a vital role in assisting adjusters with the initial contact with insureds. You will be responsible for completing the necessary tasks to open, process, and close claims. Become a part of our dynamic team that is dedicated to helping one another. - Assist customers by taking and processing their claims. - Assist the adjuster with the initial contact with insureds, and assist in completing the necessary tasks to open, process, and close claims. - Perform functions necessary to assist adjusters to meet customer needs and conserve business. - High school diploma required. - Computer experience required. - Minimum of 3 years work experience preferred. - Professional telephone etiquette. - Ability to spell correctly and type 45 words per minute. - Ability to perform job adequately by end of 6 months. - Opportunity for annual performance bonus - Discounts on your auto insurance (underwriting approval required) - Benefits include: Health, dental, supplemental cancer, vision insurance and 401(k) plan - Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires - Short-term and long-term disability - Flexible Healthcare and Childcare spending accounts for tax savings - Opportunities for advancement - Continuous training and support throughout your career with Alfa - College tuition discounts at various colleges in Alabama