Claims Coordinator

Support the claims team by assisting adjusters with claim processing, vendor setups, and payment-related tasks. This role involves generating and distributing reports, communicating with internal teams and external partners, verifying claims information, preparing and managing correspondence, troubleshooting operational issues, and performing administrative tasks to ensure collaboration across teams and advance claims processes.

Responsibilities

• Assist adjusters in the processing and troubleshooting of claims.
• Complete vendor setup, check processing, and other payment-related tasks.
• Generate reports for internal and external distribution.
• Communicate effectively and timely with internal and external stakeholders.
• Research and verify claim information.
• Review, draft, and submit confidential correspondence and forms.
• Maintain accurate records.
• Perform other duties as assigned.

Requirements

• Associate’s Degree or equivalent work experience preferred.
• Minimum 3 years of relevant experience preferred.
• Insurance claims experience preferred.

Skills & Competencies

• Ability to multitask and maintain organization in a dynamic, fast-paced environment.
• Excellent organizational, written, and verbal communication skills.
• Ability to quickly learn new software systems and navigate multiple systems simultaneously.
• Strong attention to detail.
• Ability to complete tasks and assignments in a high-volume work environment.
• Some knowledge of insurance.
• Proficiency with Microsoft Office Suite, especially Excel.

Benefits

• Medical, dental, life, and vision insurance.
• Company-paid short/long term disability.
• 401(k) retirement plan.
• Tuition assistance.