Jobs · Administrative · Indiana

Claims & Contracts Coordinator

State of Indiana · Indianapolis, IN · 1 mo ago
Administrative$47k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually we have sections: About The Family & Social Services Administration (FSSA) (maybe "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to map content accordingly. We have content: "Work for Indiana Begin a fulfilling career..." That's introductory paragraph, maybe not a heading. Then "About The Family & Social Services Administration (FSSA)" is a section. Then "Role Overview" maybe corresponds to "About the role"? Could be "About the role". Then "Salary" is Pay. Then "A Day In The Life" is Responsibilities. Then "What You'll Need For Success" is Requirements/Qualifications/Skills. Then "Supervisory Responsibilities/Direct Reports" maybe part of Responsibilities? Could be separate but we can include under Responsibilities. Then "Benefits Of Employment With The State Of Indiana" is Benefits. Then there is EEO boilerplate which we must remove. Also remove navigation, cookie, legal, duplicated lines, application instructions. Also remove "The job profile is not designed to cover..." maybe keep as part of Responsibilities? It's a note about duties not exhaustive; we can keep as prose. We must not repeat job title as heading. No Job ID. We must include sections only when posting has real specific content. So we will have:

About the role

(maybe combine Role Overview and About FSSA? Actually "About The Family & Social Services Administration (FSSA)" is about the bureau, not role. Could be separate heading "About the bureau"? But allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could treat "About The Family & Social Services Administration (FSSA)" as "About the role"? Might be okay. Or we could create a custom heading? Instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use

for section headings (e.g. ...). Likely they expect only those headings. So we should map content to those headings. Thus: - About the role: includes description of FSSA and role overview? Could combine. - Responsibilities: A Day In The Life list. - Requirements/Qualifications/Skills: What You'll Need For Success (knowledge, skills, abilities) plus maybe supervisory responsibilities. - Benefits: Benefits Of Employment... - Pay: Salary. - Schedule: Not present, so omit. We must not include sections with filler like "commensurate with experience" etc. Salary section: The posting says salary traditionally starts at $47,320.00 but may be commensurate with education and work experience. That's specific enough; we can include Pay section with that sentence. Avoid filler like "commensurate with experience" is okay because it's part of the sentence. The instruction: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. So we can include Pay section with the actual salary figure. Now we need to preserve all substantive information, not invent or summarize away detail. So we need to keep details like medical plan options, wellness rewards, HSA, deferred compensation, pension options, leave policies, etc. We need to format lists with
  • . For responsibilities list: we have a paragraph with sentences separated by periods. We need to convert each duty into list items. The text: "Monitor key performance indicators to ensure program effectiveness.Assist in developing, updating, and monitoring all policies and procedures related to the program area.Answer customer questions about program policies and procedures.Act as technical consultant to stakeholders to clarify and interpret policies and procedures. Prepare and disseminate monthly and annual program reports.Review the budget and program assets are allocated appropriately.Monitor compliance and make recommendations to the program to increase efficiencies.Prepare training materials and train agency employees on program requirements and usage.Deliver communication plans and communications.Serve as a liaison between agency and other state and federal agencies." We need to split into separate items. Also note there is a missing period after some. We'll just split by periods and treat each as item. Also there is sentence: "The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice." That's prose, can be a

    . Also "This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary." That's also prose. Now Requirements: "Individuals in this role should minimally be able to articulate or demonstrate the following:" then bullet list? Actually it's a paragraph with sentences separated by periods. We'll convert each to list items. List items: - Working knowledge in program subject matter obtained through experience and/or education. - Specialized knowledge of program area including pertinent rules and regulations. - Basic knowledge of all source materials and references including federal and state laws governing the programs. - Ability to implement new principles and policies and discern any far-reaching implications. - Ability to communicate effectively. - The ability to apply general rules to specific problems to produce answers that make sense. - Ability to work effectively with a wide variety of stakeholders. - Working knowledge of accounting and budget principles. - A degree is not a standard requirement for this role. However, at least 5+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered. - Some positions may include specific education requirements depending on the program scope. - Individuals should have the ability to perform essential functions with or without reasonable accommodation. Also supervisory responsibilities: "Supervisory Responsibilities/Direct Reports This role may be utilized in a supervisory capacity based on agency needs." Could be a separate list item under Responsibilities or Requirements. We'll add as a responsibility maybe. Now Benefits: list items as given. Now Pay: just a paragraph. Now we must not include boilerplate like EEO, etc. Now output HTML fragment only. Let's craft:

    About the role

    Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

    The Bureau of Better Aging of the Family and Social Services Administration (FSSA) strives to foster networks that provide information, access and long-term care options that enhance choice, autonomy and quality of life for Hoosiers and is committed to helping Hoosiers find the information and resources they need. Our goal is to put knowledge in Hoosiers’ hands so they can make better decisions, not only for themselves but also for their loved ones. Services are coordinated and funded through Indiana’s network of Area Agencies on Aging and include the state-funded CHOICE program (Community and Home Options to Institutional Care for the Elderly and Disabled) and administration of two Medicaid waiver programs providing home- and community-based services for older adults and individuals of all ages with physical impairments; additionally, we support the development of alternatives to nursing home care and coordinates services through the statewide INconnect Alliance network.

    The Claims & Contracts Coordinator's role supports high quality, person-centered services for consumers by providing fiscally focused support for the Bureau of Better Aging's (BBA) activities to ensure appropriate, efficient, and effective use of resources. Your role supports full compliance with all applicable state and federal requirements in the provision of long-term services and supports and access to those services. This role provides contract and financial support of BBA grantees and contractors to achieve the BBA's objectives, supports the day-to-day program review of claims submitted to the BBA for payment, and prepares pre-contracting documentation.

    Responsibilities

    • Monitor key performance indicators to ensure program effectiveness.
    • Assist in developing, updating, and monitoring all policies and procedures related to the program area.
    • Answer customer questions about program policies and procedures.
    • Act as technical consultant to stakeholders to clarify and interpret policies and procedures.
    • Prepare and disseminate monthly and annual program reports.
    • Review the budget and program assets are allocated appropriately.
    • Monitor compliance and make recommendations to the program to increase efficiencies.
    • Prepare training materials and train agency employees on program requirements and usage.
    • Deliver communication plans and communications.
    • Serve as a liaison between agency and other state and federal agencies.
    • This role may be utilized in a supervisory capacity based on agency needs.

    The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

    This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

    Requirements

    • Working knowledge in program subject matter obtained through experience and/or education.
    • Specialized knowledge of program area including pertinent rules and regulations.
    • Basic knowledge of all source materials and references including federal and state laws governing the programs.
    • Ability to implement new principles and policies and discern any far-reaching implications.
    • Ability to communicate effectively.
    • The ability to apply general rules to specific problems to produce answers that make sense.
    • Ability to work effectively with a wide variety of stakeholders.
    • Working knowledge of accounting and budget principles.
    • A degree is not a standard requirement for this role. However, at least 5+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.
    • Some positions may include specific education requirements depending on the program scope.
    • Individuals should have the ability to perform essential functions with or without reasonable accommodation.

    Benefits

    • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
    • Wellness Rewards Program: Complete wellness activities to earn gift card rewards
    • Health savings account, which includes bi-weekly state contribution
    • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
    • Two (2) fully-funded pension plan options
    • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers; up to 15 hours of paid community service leave; combined 180 hours of paid vacation, personal, and sick leave time off; 12 paid holidays, 14 on election years
    • Education Reimbursement Program
    • Group life insurance
    • Referral Bonus program
    • Employee assistance program that allows for covered behavioral

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