Claims Assistant - Sports & Entertainment

About the role

Under general supervision, responsible for routine tasks, established projects and routine problem solving in support of claims. Assist in claim administration functions for clients of the business.

Responsibilities

• Ability to effectively communicate with internal and external customers and adjusters.
• Basic technical/administrative capability to report basic claims and use basic features of carrier/TPA claim management systems.
• Participates in the execution of claims denial review, reservation of rights review, and claim reporting.
• Assists in entering claims data on behalf of field adjusters.
• Maintain claims file database on agency management system.
• Proofreading documents for accuracy and completeness.

Requirements

1 year + of experience interacting with people or customers; high school diploma or graduate equivalent degree required.

Qualifications

• Basic knowledge of claims function and processes a plus.
• Strong verbal, written, and interpersonal communication skills.
• Ability to work well in a team environment.
• Must have a capacity for analytical thinking and strong problem‑solving skills.
• Working knowledge of Microsoft Office suite of products.
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
• High attention to detail and accuracy.
• Effective organizational, multi‑tasking, and prioritizing skills.
• Ability to follow policies, procedures, and regulations.

Benefits

• Medical, wellness, dental and vision coverage.
• 401(k) plan.
• Flexible spending and health savings accounts.
• Short‑ and long‑term disability.
• Life insurance.
• Other unique employer‑sponsored and voluntary programs.
• Generous paid time off policy.
• Paid family leave benefit.
• Paid holiday time.