Claims Assistant

About Specialty Program Group

Specialty Program Group (SPG) is the wholesale & MGA division of HUB International (5th Largest Global Broker). SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under distinct brands (portfolio companies).

About Avant

Avant Specialty Claims (ASC), was founded in 1990 as Specialty Claims, Inc. and is the dedicated claims unit of Avant. Avant is the holding company of several Transportation insurance-related subsidiaries.

Job Summary

The Claims Assistant - Call Center employees' primary objective is to take the first report on incoming claim calls. In addition, they will assist the claims team by performing routine Clerical and Administrative duties such as: providing customer assistance, data processing, and record keeping.

Key Responsibilities

• Answer the telephone system and direct calls accordingly as 1st contact with the insured
• New Loss Report Review
• Assist in the handling of Incident Files (Clerical and Administrative support to assist with file creation and issuance of letters)
• Absorb claims to adjusters
• Send and review claims to 3rd party contractor for claims set up
• Set up new claims received that are not able to be sent to 3rd party assist with data entry in claim files.

Qualifications

• 2-3 years of experience in a call center or insurance agency environment.
• In addition to experience with Clerical and Administrative office duties.
• Proficient in Microsoft Suite and various forms of technology.
• Very strong verbal and written communication skills.
• Keen eye for details and data.
• High School Diploma required.

Disclosure

Disclosure required under applicable state or municipality regulations: The expected salary range for this position is $20 to $25 an hour and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level.

Benefits

HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.

Required Experience

• 1-2 years of relevant experience

Required Education

• High school or equivalent

EEOAA Policy

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

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