Claims Adjuster Trainee - Colchester, VT

About the role

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position, which means you’ll be building relationships with customers over the phone. In a fast‑paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in‑depth training on property damage and insurance contracts so you can confidently and independently adjust claims. This is a hybrid role: you’ll work in‑office two days selected by local leadership and choose where you want to work the other three days (home or office) for 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in‑office environment, you’re welcome to work in the office as often as you would like.

Responsibilities

• Determine coverage
• Determine liability (who’s at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers and resolve claims

Requirements

Must reside within a reasonable commute of Progressive's Colchester, VT Claims office at 150 Watertower Circle, Suite 201, Colchester, VT 05446.

• Minimum education: High School/GED
• Minimum qualifications: Three years of work experience OR Bachelor’s degree OR Two years work experience and an associate degree

Benefits

• 401(k) with dollar‑for‑dollar company match up to 6%
• Medical, dental & vision, including free preventative care