Claims Adjuster Senior - Injury

About the role

Your journey has already begun. Apply today and take the first step to Destination: Progress.

Responsibilities

• Investigate complex and high-risk claims, including those represented by attorneys or with additional litigation features.
• Consult with police officers, medical professionals, claimants, and others involved in the accident to gather necessary information.
• Determine coverage, liability, and the total value of the claim using the information gathered.
• Report to an office about four days per month for important meetings, training, and collaboration.
• Work in an in-office environment more than four days per month if preferred.

Requirements

• Five years of relevant work experience with two years in claims handling OR
• Two years in claims handling and a bachelor’s degree OR
• Four years of relevant work experience with two years in claims handling and an associate degree.

Preferred Skills

• Ability to quickly build rapport and successfully effect settlements
• Strong negotiation and customer service skills
• Excellent organization and problem-solving skills, along with the ability to multi-task and prioritize
• Demonstrated proficiency in analyzing coverage and liability
• Ability to direct the use of discovery tools such as interrogatories, depositions, and production of documents
• Two years Auto Injury Claims handling experience

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership

Pay

• Spokane Valley, WA: $33.00 - $43.00/hour
• Federal Way and Everett, WA: $36.00 - $47.00/hour

Schedule

This is a hybrid role. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.