Claims Adjuster Senior - Injury

About the role

Your journey has already begun. Apply today and take the first step to Destination: Progress.

Responsibilities

• Investigate complex and high-risk claims, including those with attorney representation or litigation features.
• Consult with police officers, medical professionals, claimants, and others involved in the accident.
• Use gathered information to determine coverage, liability, and the total value of the claim.
• Work in a hybrid role, reporting to an office about four days per month for important meetings, training, and collaboration.
• Benefit from continued coaching from a supportive team.

Requirements

• Five years of relevant work experience with two years in claims handling, or
• Two years in claims handling and a bachelor’s degree, or
• Four years of relevant work experience with two years in claims handling and an associate degree.

Preferred Skills

• Ability to quickly build rapport and successfully effect settlements,
• Strong negotiation and customer service skills,
• Excellent organization and problem-solving skills, along with the ability to multi-task and prioritize,
• Demonstrated proficiency in analyzing coverage and liability,
• Proficiency in directing the use of discovery tools such as interrogatories, depositions, and production of documents,
• Two years of auto injury claims handling experience.

Benefits

• Compensation varies based on location and level of experience:
• Fresno, Irvine, Riverside, San Diego, Modesto, Sacramento: $36.00 - $47.00 /hour
• Concord, Woodland Hills, Pasadena, and Torrance: $39.00 - $51.00/hour
• Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance.
• Benefits include:
• 401(k) with dollar-for-dollar company match up to 6%,
• Medical, dental, and vision insurance, including free preventative care,
• Wellness and mental health programs,
• Health care flexible spending accounts, health savings accounts, and life insurance,
• Paid time off, including volunteer time off, paid and unpaid sick leave, short and long-term disability, parental and family leave, military leave, and pay,
• A diverse, inclusive, and welcoming culture with Employee Resource Groups,
• Career development and tuition assistance.

Pay

• Varies based on location and level of experience.

Schedule

• This is a hybrid role, requiring you to report to an office about four days per month for important meetings, training, and collaboration.

Qualifications

• Must be authorized to work for any employer in the U.S. without the need or potential need for current or future sponsorship for employment.
• Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

Benefits

• Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need for current or future sponsorship for employment.