Claims Adjuster II - Field Property

Indiana Farmers Insurance is currently seeking an experienced, customer-oriented Field Property Claims professional to join our Claims Team and serve customers in communities throughout the assigned territory. In and around South Bend, Fort Wayne, Logansport areas (Northern Indiana) We are looking for a customer-focused claims professional who enjoys working independently, building relationships, and delivering fair, timely claim resolutions that make a meaningful difference, for our customers when it matters most. This role offers the opportunity to handle a diverse mix of personal, commercial, and farm property claims, including unique agricultural risks. As a trusted field representative, you'll investigate losses, evaluate coverage, prepare property estimates, and guide customers through the claims process with professionalism and care. Benefits for the Field Property Claims Adjuster II:Free Health insuranceFree Dental insuranceFree Vision insuranceFree Life insuranceFree Short-Term & Long-Term Disability insurance2% 401k Company Match11% 401k Company ContributionExcellent Paid Time OffGenerous paid time for Parental LeaveDay of ServiceWe promote from within our widely talented workforce regularly and consistently offer opportunities to learn and growStudent Loan Assistance ProgramEducational Incentive ProgramSeveral committees to explore, to help you make and keep connectionsTwo robust Employee Assistance Programs for you and your familyFlexible Work Arrangements that include work locations in the office, hybrid schedules and fully remote. The type of arrangement available is determined by the position and business needsMatching funds of up to $100 annually are available from the company for your favorite charitable organizationAssociate recognition awards, fun gatherings, and opportunities to make friends are part of our cultureAn on-site fitness center, as well as free and convenient parking, make life easier Qualifications and Responsibilities for the Field Property Claims Adjuster II:Field property claims experience, preferably with an insurance carrierStrong expertise in inspecting, evaluating, and estimating structural property losses across a variety of property types, including safely accessing roofs, basements, crawl spaces, and other loss locations as neededAbility to investigate, evaluate, negotiate, and resolve personal, commercial, and farm property claims from first notice through settlementSkilled in interpreting insurance policies, endorsements, and coverage provisions to make sound claim decisionsExperience identifying and referring potentially fraudulent claims for further investigationStrong analytical, investigative, and problem-solving abilitiesExceptional communication and relationship-building skills, with a customer-focused approach and the ability to effectively manage expectations, navigate difficult conversations, and deliver outstanding service throughout the claims processValid driver's license with an acceptable motor vehicle recordWorking knowledge of Xactimate or similar estimating software, preferredExperience handling farm property claims, agricultural structures, equipment, and farm exposures, preferredCollege degree, preferredIndustry designations such as CPCU, AIC, SCLA, or other insurance-related credentials, strongly preferred Why work for Indiana Farmers Insurance?Imagine working for an employer like this:An average associate retention rate of 95% over the last 5 yearsFinancially stable as shown by our A- (Excellent) rating by AM BestTruly customer focusedA strong legacy of excellent performance throughout our 149 years in business! For more information about Indiana Farmers Mutual Insurance Company, please go to https://insurance.indianafarmers.com/about-us. Indiana Farmers Insurance is an equal opportunity employer!