Claim Specialist - WCCS Deployed
State Farm · Virginia Beach, VA · 3 mo ago
Administrative$59k–$82k/yrFull-time
Responsibilities
Grow Your Skills, Grow Your Potential
State Farm is on the cutting edge with the use of technology to support claim employees in developing enhanced skillsets to support and protect our policyholders. Not Human or Digital. Human + Digital, working together.
When you join our team, you can feel good knowing you are helping our customers recover from the unexpected. This position is for a Weather and Catastrophe Claims Services (WCCS) Claim Specialist, primarily handling homeowners, commercial and large loss claims from natural disasters and/or weather-related events.
Requirements
- Excellent customer service and decision-making skills
- Physical agility to allow for: walking; bending, reaching, kneeling, squatting, stooping, frequent lifting, carrying, unfolding, and climbing a ladder
- Able to utilize appropriate equipment in accordance with safety guidelines to traverse roofs at various heights and pitches for inspection of both residential and commercial structures
- Able to crawl in tight spaces to gather information needed during the adjustment of a claim
- Ability to complete Rope and Harness Safety Training (RAST)
Qualifications
- Competitive Candidates demonstrate the following:
- Excellent customer service and decision-making skills
- Physical agility to allow for: walking; bending, reaching, kneeling, squatting, stooping, frequent lifting, carrying, unfolding, and climbing a ladder
- Able to utilize appropriate equipment in accordance with safety guidelines to traverse roofs at various heights and pitches for inspection of both residential and commercial structures
- Able to crawl in tight spaces to gather information needed during the adjustment of a claim
- Ability to complete Rope and Harness Safety Training (RAST)
Skills
- Xactimate
- XactContents
- Bachelor’s degree in a related field
- Relevant claims adjusting experience and/or construction background
Benefits
- Potential starting salary range: $59,559.65 - $82,000 annually
- Annual raise and bonus
- Healthcare benefits including most of the healthcare premium paid by State Farm
- Preventative care coverage and access to vision, dental, telemedicine, 24/7 mental health professionals, and much more
- Industry leading training programs and tuition assistance programs
- Employee resource groups and mentoring
- Savings accounts and financing through State Farm Federal Credit Union
- Time off policies including up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days
- Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund
- Retirement planning with free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary
Pay
Potential starting salary range: $59,559.65 - $82,000 annually
Schedule
May work varying shifts, nights, weekends, and holidays, based on business need