Claim Specialist - WCCS Deployed

Responsibilities

Grow Your Skills, Grow Your Potential
State Farm is on the cutting edge with the use of technology to support claim employees in developing enhanced skillsets to support and protect our policyholders. Not Human or Digital. Human + Digital, working together.
When you join our team, you can feel good knowing you are helping our customers recover from the unexpected. This position is for a Weather and Catastrophe Claims Services (WCCS) Claim Specialist, primarily handling homeowners, commercial and large loss claims from natural disasters and/or weather-related events. WCCS Claim Specialists may also work Fire claims with assignments to Fire Proximity territories and/or In-Office operations as business demands.

You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable® service.

Qualifications

• Excellent customer service and decision-making skills
• Physical agility to allow for: walking; bending, reaching, kneeling, squatting, stooping, frequent lifting, carrying, unfolding, and climbing a ladder; ability to utilize appropriate equipment in accordance with safety guidelines to traverse roofs at various heights and pitches for inspection of both residential and commercial structures; ability to crawl in tight spaces to gather information needed during the adjustment of a claim.
• Ability to complete Rope and Harness Safety Training (RAST).
• Competitive Candidates demonstrate the following:
• Xactimate, XactContents
• Bachelor’s degree in a related field
• Relevant claims adjusting experience and/or construction background

Benefits

• Potential starting salary range: $59,559.65 - $82,000 annually
• Annual raise and bonus
• Healthcare benefits including 100% coverage for in-network preventative care, access to vision, dental, telemedicine, 24/7 mental health professionals, and much more
• Tuition assistance programs
• Employee resource groups
• Mentoring
• College coaching
• Free financial coaching
• Interactive monthly financial workshops
• Retirement planning with free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary
• Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund