Claim Coordinator

Benefits

• Health insurance
• Paid time off
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary

Requirements

• 2+ years of administrative or office-related experience
• 2+ years of insurance-related experience using Xactimate (preferred)
• Experience with writing estimates, job file processes, and quality assurance (plus)
• Experience in the service industry environment, specifically emergency services (water/fire restoration), a plus
• Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone at all times
• Polite, confident, and excellent customer service skills, including listening and questioning skills
• Ability to remain calm and professional during tense or stressful situations
• Excellent organizational skills and strong attention to detail
• Very self-motivated and goal-oriented
• Able to multi-task
• Capability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
• Ability to learn new software
• Successfully complete a background check subject to applicable law