Civil Rights Resolution Specialist

Responsibilities

• Review and report resolutions (75%)
  • Respond to complaints of civil rights discrimination and harassment
  • Conduct reviews and gather, assess, and analyze information
  • Draft clear and concise internal memorandum and summary reports
  • Conduct climate assessments
  • Hold informational conversations to resolve matters as appropriate
  • Communicate about concerns and policies to involved parties through email and conversations
• Communication and collaboration (10%)
  • Effectively communicate and collaborate with campus partners and colleagues
• Administrative and other duties (10%)
  • Maintain complete and accurate files and records
• Education and training (5%)
  • Provide training and consultation on matters related to civil rights discrimination and harassment and sexual and gender-based misconduct

Qualifications

• Bachelor's degree
• 0-2 years of relevant experience investigating, responding to, and analyzing all forms of harassment and discrimination
• High productivity in a fast-paced environment with prescriptive timelines
• Ability to effectively assess and respond to all forms of harassment and discrimination as outlined in university policy
• Knowledge of, experience working with, and ability to apply relevant federal and state civil rights laws, regulations, and guidance
• Ability to provide support in the implementation of UM policies and procedures related to civil rights compliance
• Ability to resolve matters promptly and effectively
• Ability to prioritize tasks, including managing multiple matters while meeting deadlines
• Ability to provide consulting, educational programming, and to identify resources to promote a welcoming, supportive, inclusive environment free from discrimination and harassment
• Demonstrated ability to operate effectively in a manner consistent with the university's mission and culture
• Commitment to work outside of regular business hours on occasion, if needed
• Excellent written and oral communication and presentation skills
• Competence using Microsoft Word, Excel, Google Suite, Adobe, Dropbox, and Databases

Benefits

Regular in-person presence is required and this position is based onsite at our office in Ann Arbor, Michigan. On occasion, you may need to work outside of traditional working hours, including evenings and weekends.