Civil Rights Mediator | On-Call/Temporary

Definition

The Davenport Civil Rights Commission is the employer for this position.

Examples Of Duties

• Conduct civil rights mediations between complainants and respondents to achieve mutually agreeable resolutions.
• Prepare for mediation sessions by reviewing case materials, background documentation, and applicable statutes or regulations.
• Facilitate dialogue in a neutral, culturally responsive, and trauma-informed manner.
• Aid parties in understanding civil rights laws, processes, and potential outcomes of mediation.
• Document mediation sessions, agreements, and outcomes, and submit reports to the Commission or supervising staff.
• Provide recommendations to the Commission or senior staff regarding systemic issues identified through mediation cases.
• Maintain confidentiality and impartiality in all interactions with parties.
• Collaborate with Commission staff, legal counsel, and community partners to support timely and effective resolution of complaints.
• Participate in training or professional development related to civil rights, mediation techniques, and cultural competency as needed.

Qualifications

• Minimum Qualifications: Bachelor’s degree in law, social sciences, conflict resolution, or a related field.
• Minimum of two years of professional experience in mediation, dispute resolution, civil rights, or related professional practice.
• Demonstrated knowledge of civil rights laws, principles of equity, and dispute resolution processes.
• Experience working with diverse populations and applying culturally responsive, trauma-informed approaches.
• Preferred Qualifications: Juris Doctor (J.D.) or advanced degree in conflict resolution, law, or related field.
• Certification or formal training in mediation or alternative dispute resolution (ADR).
• Bilingual skills (Spanish, Vietnamese, or other languages relevant to the community).

Knowledge and Skills

• Knowledge of civil rights legislation, regulations, and complaint processes.
• Skilled in mediation, conflict resolution, and negotiation techniques.
• Strong interpersonal, communication, and active listening skills.
• Ability to remain impartial and professional in sensitive or high-conflict situations.
• Proficiency in documenting proceedings and preparing clear written summaries.
• Ability to manage time effectively in an on-call, flexible work schedule.

Employer

• City of Davenport
• 226 West Fourth Street
  Davenport, Iowa, 52801
• 563-326-7711
• https://davenportiowa.com/hr