Civil Rights Investigator 1 - Cleveland

Responsibilities

• Conduct intake with charging parties regarding Chapter 4112 of Ohio Revised Code by letter, telephone, or in person to gather general information for submitting charges of alleged discrimination.
• Prepare charge affidavits and intake interview forms; evaluate forms to determine jurisdiction under Chapter 4112 (e.g., employment, public accommodation, credit) and define the basis of discrimination (e.g., race, color, religion, sex, national origin, handicap, age, or ancestry).
• Investigate single-issue charges of discrimination (excluding housing discrimination and sexual harassment), gather evidence, and conduct onsite and/or fact-finding conferences with complainants, witnesses, and respondents.
• Investigate cases of moderately difficult nature (e.g., multiple bases of discrimination involving employers, businesses, unions, public accommodations, credit agencies, and higher education institutions).
• Counsel complainants, interview respondents and witnesses, collect information, testimony, records, and other documentation related to discrimination complaints.
• Maintain a satisfactory level of production to meet contractual obligations established by the agency and federal funding sources.
• Contact witnesses and respondents, handle depositions, obtain documents serving as evidence, prepare subpoenas, and verify documentation authenticity.
• Analyze all material and data related to cases and submit preliminary information or prepare reports of findings for supervisor review.
• Operate a personal computer/video display terminal to enter, retrieve, and generate reports or other materials as needed.
• Perform clerical tasks related to investigations and follow-up (e.g., respond to inquiries, copy records, update case files).
• Assist in preparing conciliation agreements, consent orders, and settlement agreements.
• Respond to public inquiries by telephone or in writing, compile and evaluate information, update files, schedule conferences, and prepare reports for reconsideration requests.
• Assist in training new civil rights investigators and participate in establishing investigative procedures for the unit.
• Attend training, seminars, and required meetings.
• Perform other duties as assigned.

Requirements

• Completion of associate program coursework or undergraduate core coursework in human resources, business administration, public administration, liberal arts, or a related field.
• Three months of training or experience in investigation methods and techniques.
• Three months of training or experience in interviewing.
• Three months of training or experience in human relations, public relations, or equivalent experience dealing with the general public.
• Three months of training or experience in operating a personal computer/video display terminal.

Bilingual candidates are encouraged to apply.

Skills

• Diversity Management/EEO
• Civil Rights Compliance Enforcement
• Investigation
• Analytical Skills
• Attention to Detail
• Decision Making
• Problem Solving
• Verbal and Written Communication

Pay

$24.88 to $31.47 per hour

Schedule

Full-time, 8:00 AM – 5:00 PM