Civil Rights Investigator 1 - Akron

About the role

Conducts intake with charging parties relative to Chapter 4112 of Ohio Revised Code by letter, telephone or in person regarding general information for submitting charges of alleged discrimination; prepares charge affidavits and intake interview forms, evaluates forms to ascertain jurisdiction under Chapter 4112 of Ohio Revised Code (e.g., employment, public accommodation, credit) and defines basis of discrimination (i.e., race, color, religion, sex, national origin, handicap, age or ancestry).

Responsibilities

• Investigates single issue charges of discrimination (excluding cases involving allegations of housing discrimination and sexual harassment), gathers evidence relative to investigation, and conducts onsite and/or fact-finding conferences with complainants, witnesses, and respondents.
• Investigates cases of moderately difficult nature excluding cases involving allegations of housing discrimination and sexual harassment (i.e., multiple bases of discrimination involving more than two, but fewer than many related issues dealing with employers, business, unions, public accommodations, credit agencies and higher education institutions).
• Counsels complainants, interviews respondents and witnesses, collects information, testimony, records, and other documentation related to discrimination complaints and conducts onsite interviews, fact-finding conferences with complainants, witnesses, respondents, attorneys.
• Contacts witnesses and respondents and handles depositions relative to charges; obtains documents from charging parties and respondents that serve as evidence; prepares subpoenas; verifies and cross-checks all documentation submitted as authentic; prepares legal documents in order to investigate unlawful acts.
• Analyzes all material and data relative to case and submits preliminary information on case form or prepares reports of findings for submission to supervisor.
• Operates personal computer/video display terminal to enter and/or retrieve information and/or to produce/generate reports and/or other materials as needed.
• Performs clerical tasks relative to investigation and follow-up (e.g., responds to inquiries; copies records; updates case files).
• Assists in preparing conciliation agreements, consent orders, and settlement agreements.
• Responds to public inquiries received by telephone and/or writing; compiles and evaluates information; updates files; schedules conferences and/or informational hearings; prepares reports about prior recommendations when charging party requests reconsideration; assists in training new civil rights investigators; participates in establishing investigative procedures for unit.
• Attends training, seminars, and required meetings.

Requirements

• Completion of associate program coursework or undergraduate core coursework in human resources, business administration, public administration, liberal arts or related field of study.
• 3 months training or 3 months experience in investigation methods & techniques.
• 3 months training or 3 months experience in interviewing.
• 3 months training or 3 months experience in human relations, public relations or equivalent experience in dealing with general public.
• 3 months training or 3 months experience in operation of personal computer/video display terminal.

Skills

• Diversity Management/EEO
• Civil Rights Commission
• Investigation
• Compliance Enforcement
• Law

Professional Skills

• Analyzation
• Attention to Detail
• Decision Making
• Problem Solving
• Verbal Communication
• Written Communication

Benefits

Bilingual candidates are encouraged to apply.

Pay

$24.88 to $31.47 per hour

Schedule

Full-time, 8:00 AM - 5:00 PM