Civil Rights and Title IX Case Manager

About the role

The Case Manager serves as a liaison between the Office of Civil Rights and Title IX and stakeholders, including students, employees, Human Resources, Academic Affairs, Student Affairs, Police and Public Safety, and members of the public.

Responsibilities

• Reviews assigned reports made to the Office of Civil Rights and Title IX and makes immediate contact per standard operating procedures.
• Covers outreach and ongoing communication to all parties associated with reports, including complainants, respondents, and witnesses.
• Makes determinations, in conjunction with the Director and Associate Director, regarding requests by individuals for interim measures and accommodations.
• Communicates effectively with all persons in compliance with the Family Educational Rights and Privacy Act (FERPA) and other employment-related privacy laws.
• Collaborates closely with the Dean of Students Office, CAPS, The Center for Integrated Care, the Student Health Center, the Office of Disability Services, and other appropriate offices to provide a holistic and comprehensive approach to services for student-related cases.
• Collaborates closely with Academic Affairs, Human Resources, chairs, and direct supervisors to provide a holistic and comprehensive approach to services for employee-related cases.
• Follows up with all involved parties regularly, and as needed, after a report is resolved to ensure continued support and success.
• Collects and analyzes data in regard to intake and accommodations, identifies and assesses trends, and develops strategies for future communication and outreach.
• Provides knowledge and understanding of various university policies, procedures, and protocols within the Office of Civil Rights and Title IX and with other processes, including academic probation/suspension, add/drop and withdrawal deadlines, tuition policies, Housing and Dining appeal process, etc.
• Participates in the assessment of community development needs and designing programs, services, and communication strategies to respond to those needs.

Requirements

• Bachelors degree in counseling, social work, or other relevant area and 4 years of related professional experience, OR a masters degree in counseling, social work, or other relevant area and 2 years of related professional experience.
• Experience managing/assisting individuals in crisis.
• Experience with programming and education/training initiatives.

Qualifications

• N/A

Skills

• N/A

Benefits

• N/A

Pay

• $58,656 - $60,000

Schedule

• 40 hours a week, five days a week.
• Typical university hours are Monday - Friday, 8:00 am - 5:00 pm.
• The supervisor and incumbent will determine the schedule once onboarded.